How SmileWide works

Start with dental impressions, approve the proposed treatment plan, then follow your prescribed aligner schedule with remote progress monitoring.

The online check and impression kit do not confirm treatment suitability.

Woman holding a clear aligner while reviewing the SmileWide process

Your smile in 3 steps

SmileWide at-home dental impression kit being prepared Step 1

Choose and buy your aligner plan

Select Full-Time or Night-Time treatment and the appropriate arch option. Use the included impression kit with SmileWide, or choose SmileWide Plus for a digital scan.

Compare treatment plans
Patient reviewing a proposed clear aligner treatment plan Step 2

Review and approve your treatment plan

If your case is suitable, a doctor reviews the proposed movements. You see the plan, schedule and price before deciding to proceed.

See how treatment works
Patient holding custom clear aligners at home Step 3

Receive your aligners and begin treatment

Your custom aligners are delivered to you. Follow the prescribed wear schedule and complete remote progress check-ins.

Read the aligner care guide
At-home dental impression kit

Guidance can help you capture usable records.

Take accurate impressions at home

Follow the supplied instructions and compare each impression with the quality examples. If a record is unclear, contact SmileWide before returning it.

  • Follow the supplied instructions carefully
  • Ask for support if an impression is unclear
  • Records must pass a quality check

Follow the plan. Report changes early

Follow your wear schedule

Wear and change aligners only as directed in your prescribed plan.

Complete planned check-ins

Provide progress information when requested so fit and tracking can be reviewed.

Ask when something changes

Contact the team about unexpected discomfort, fit issues or oral-health changes.

At-home video consultation with a dental professional

Your prescribed plan guides every stage.

Your progress is reviewed during treatment

Complete check-ins when requested. Your treating team uses the information to review fit and tracking and to advise whether you should move to the next aligner.

  • Follow the wear and change schedule prescribed for you
  • Complete check-ins as instructed
  • Report unexpected pain, fit problems or oral-health changes

Know what to expect at each stage

These answers explain the general pathway. Your individual plan and treating professional’s instructions take priority.

Ask our team
Does the online assessment confirm that I am suitable?

No. It is an initial screening step only. The required dental records and oral-health information must still be reviewed before treatment can be approved.

What happens if my impressions are not clear enough?

The team should ask you to repeat the relevant record rather than prepare a plan from incomplete information. Follow the supplied instructions and request support if needed.

Can I review the proposed smile plan before proceeding?

Where a plan is prepared, you should be able to review the proposed movements and important treatment information before deciding whether to proceed. A digital preview is a simulation, not a guarantee of outcome.

When are my custom aligners made?

Custom aligners are prepared after the required review, your plan is approved and the applicable payment step is completed.

Start with the at-home impression kit

Complete the free smile assessment first if you want guidance before ordering.