Start with your impression kit
Follow the supplied guide to take your dental impressions at home and return them for a quality review.
Ordering and delivery
Review and approve your treatment plan
If treatment is suitable, review the proposed movements, schedule and price before approving production.
Receive your aligners and begin treatment
Wear your aligners as prescribed and complete remote progress check-ins with your treating team.
Product images are illustrative. Confirm the current inclusions, specifications and policies before launch.
Use and care
Prepare before mixing
Check the tray size, practise placement and have a timer ready before opening the impression material.
Follow each timing step
Mix, load and seat the material exactly as shown in the supplied impressions guide.
Check and return your impressions
Compare each result with the quality guide and contact SmileWide if you are unsure before returning it.
Practical product questions
Check the current description and supplied instructions for details specific to the item you are viewing.
Is this product custom-made or ready to use?
The product description states whether at-home impressions and a review are required. Clear aligners, retainers and guards follow a custom process; many care accessories are ready to use.
What exactly will I receive?
Review the “What’s included” information in the current product description. Contact SmileWide before ordering if any inclusion or specification is unclear.
Can I return the product?
Return eligibility can differ for custom-made, hygiene-sensitive and unused stocked products. Review the current returns policy before ordering.