Review the intended use
Check the listing, inclusions and care directions before adding the product to your routine.
Ordering and delivery
Delivered ready to use
Ready-to-use care products are dispatched according to the current shipping policy.
Product images are illustrative. Confirm the current inclusions, specifications and policies before launch.
Use and care
Follow the label
Use the product only for its stated purpose and follow the supplied directions.
Keep oral health first
Stop use and seek appropriate advice if irritation, pain or another concern develops.
Practical product questions
Check the current description and supplied instructions for details specific to the item you are viewing.
Is this product custom-made or ready to use?
The product description states whether at-home impressions and a review are required. Clear aligners, retainers and guards follow a custom process; many care accessories are ready to use.
What exactly will I receive?
Review the “What’s included” information in the current product description. Contact SmileWide before ordering if any inclusion or specification is unclear.
Can I return the product?
Return eligibility can differ for custom-made, hygiene-sensitive and unused stocked products. Review the current returns policy before ordering.